Product Management, In-School Lending

Navient Solutions LLC N****avient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more at navient.com Our Product Manager is responsible for leading the execution, evolution, and ongoing management of complex, highly regulated products within the In‑School Lending portfolio. The position partners closely with Technology, Operations, Compliance, Risk, Legal, and external partners to deliver compliant, scalable solutions while driving continuous improvement across product performance and delivery processes. Responsibilities will vary based on experience and may include executing established product and delivery processes or taking on more independent, complex product ownership and cross‑functional leadership. Why You’ll Like It Here Navient offers a values‑driven culture where belonging and recognition matter, professional growth is supported, and wellbeing is taken seriously. You’ll find a workplace that invests in learning and development, provides a comprehensive benefits and total rewards program, and encourages employees to give back through company‑supported community initiatives. How You'll Contribute: Product Ownership and Delivery • Serve as a senior Product Owner, providing day‑to‑day leadership for product delivery and representing the business throughout the development lifecycle. • Own product decisions, balancing customer experience, business objectives, operational capabilities, and regulatory requirements. • Define, document, and maintain product requirements, business rules, decision logic, and process flows. • Partner with Technology to prioritize and manage the product backlog and re‑prioritize as needed to meet overall product and portfolio goals. • Provide regular communication to stakeholders on product decisions, delivery progress, risks, and dependencies. • Gather and incorporate feedback from operational, business, and technology partners to inform product enhancements and refinements. Process Development & Ways of Working • Lead the development and implementation of new or evolving product and delivery processes, including demand management, intake, sprint planning, and cross‑team coordination. • Work across multiple business areas and IT teams to establish standard processes, documentation, and governance. • Develop and deliver training, documentation, and standards to support consistent execution and adoption across teams. • Support effective team communication and alignment across product, engineering, and operational stakeholders. Compliance, Risk, and Audit Support • Actively participate in audits, regulatory reviews, and research activities impacting the product portfolio. • Maintain awareness of upcoming regulatory, compliance, and partner requirements and assess impacts to the product roadmap. • Coordinate with Compliance, Risk, Legal, Operations, and Technology to ensure product designs and changes meet internal and external requirements. • Track and manage audit findings, compliance issues, external partner requests (including FinWise), and related research activities. • Ensure timely and accurate updates to Archer and other compliance or risk‑related systems and deliverables. • Pull in appropriate subject‑matter experts as needed to support compliance and audit activities. Product Strategy & Future State • Analyze product performance and funnel metrics to identify issues, opportunities, and areas for improvement. • Conduct competitive and market analysis to inform product positioning and enhancement opportunities. • Lead future‑state solutioning, including conceptual design and early‑stage requirements gathering for product enhancements. • Partner with leadership to inform and evolve the product roadmap in alignment with business strategy and regulatory timelines. Leadership & Collaboration • Serve as a senior leader within the Product Management organization, influencing outcomes through collaboration and expertise. • Build strong cross‑functional partnerships and drive alignment across stakeholders. • Mentor and support the development of product managers and analysts, as applicable. What We're Looking For • This role is intended for mid-level professionals with demonstrated exper